This page sets out the current terms and conditions for CrownPokies, organised by topic for easy reference. We compared the supplied wording against each rule to keep this summary accurate. Where a genuine change is identified, it appears directly next to the relevant section. This approach helps players quickly find the specific conditions that matter to their account or gameplay.

Operator and Licence Details

CrownPokies is operated by Crown Pokies Ltd. under a licence issued by Anjouan Gaming Board. The operating licence number is ALSI-202608041-FI2 and applies to the CrownPokies casino platform.

Last change: 14 March 2025
Was: Licence number ALSI-201811027-FI1 issued by Anjouan Gaming Board
Now: Licence number ALSI-202608041-FI2 issued by Anjouan Gaming Board

Registration and Account Rules

New players can register directly at the official CrownPokies website using a valid email address. Email verification is required to activate an account and access deposits and withdrawals. Each player may hold only one active account, and account details must match verification documents.

No detected changes since 5 July 2024.

Identity and Payment Verification

CrownPokies may request identity, address, payment ownership and source-of-funds checks before a withdrawal is approved. These checks are conducted when required and are not applied as a fixed step for every account. Phone verification is not part of the standard account verification process.

Last change: 2 September 2024
Was: Phone verification was previously required for account verification
Now: Phone verification is not required for account verification

Welcome Package Structure

The welcome package offers a 375% match up to A$5,000 plus 500 free spins across the first five deposits. The minimum qualifying deposit is A$45, and no promo code is required for the Welcome Pack.

Free spins and bonus funds apply to eligible titles such as 15 Dragon Pearls: Hold and Win, Elvis Frog in Vegas, Sun of Egypt 3, Sugar Merge Up and Buffalo Power 2: Hold and Win.

  1. First Deposit Bonus: 100% up to A$1,000 plus 100 free spins;
  2. Second Deposit Bonus: 50% up to A$1,000 plus 100 free spins;
  3. Third Deposit Bonus: 75% up to A$1,000 plus 100 free spins;
  4. Fourth Deposit Bonus: 50% up to A$1,000 plus 100 free spins;
  5. Fifth Deposit Bonus: 100% up to A$1,000 plus 100 free spins.
Last change: 21 November 2025
Was: 250% up to A$3,000 plus 300 free spins across the first four deposits
Now: 375% up to A$5,000 plus 500 free spins across the first five deposits

Wagering Requirements and Bonus Limits

Welcome Pack bonus funds carry a 35x wagering requirement based on the bonus amount. Recurring offers and free-spin winnings carry a 40x wagering requirement instead. A maximum bonus bet of A$15 applies while any bonus remains active, and each stage has 7 days of validity.

Last change: 9 June 2024
Was: Maximum bonus bet of A$10 while an active bonus was in play
Now: Maximum bonus bet of A$15 while wagering an active bonus

Reload Offers and VIP Cashback

The Weekend Reload offers a 50% match up to A$500 on qualifying deposits. Tuesday Free Spins provide up to 150 FS, and recurring promotions use offer-specific codes rather than a single fixed code. VIP cashback ranges from 3% to 9%, depending on the player's loyalty level.

Last change: 30 January 2025
Was: VIP cashback ranged from 2% to 7%, depending on loyalty level
Now: VIP cashback ranges from 3% to 9%, depending on loyalty level

Deposit Methods and Limits

Deposits at CrownPokies range from A$30 to A$6,000 and support currencies including AUD, EUR, USD, CAD, NOK, NZD, BTC, BCH, ETH, LTC, USDT and DOG.

  • Mastercard;
  • Visa;
  • Apple Pay;
  • Skrill;
  • Neteller;
  • MiFinity;
  • Bank Transfer;
  • Bitcoin, Ethereum, Dogecoin, Bitcoin Cash, Litecoin and USDT.
No detected changes since 5 July 2024.

Withdrawal Processing and Limits

Withdrawals also range from A$30 to A$6,000 per request, subject to method and account limits. E-wallets and crypto withdrawals are processed up to 1 hour after approval, cards up to 5 business days, and bank transfer up to 7 business days. Daily withdrawal limits run from A$4,000 to A$7,500, and monthly limits from A$25,000 to A$35,000, depending on VIP level.

  • Mastercard and Visa;
  • Skrill and Neteller;
  • MiFinity and Bank Transfer;
  • Bitcoin, Ethereum, Dogecoin, Bitcoin Cash, Litecoin and USDT.
Last change: 17 August 2025
Was: Daily withdrawal limit of A$3,000 to A$6,000, depending on VIP level
Now: Daily withdrawal limit of A$4,000 to A$7,500, depending on VIP level

VIP Club and Support Channels

The CrownPokies VIP Club spans 45 levels, offering CP points, cashback, Level Up bonuses and Weekly Lootboxes. Within this structure, 9 VIP tiers from Iron to Legend add a VIP Manager, faster withdrawals and exclusive events. Support is available through live chat and email at support@crownpokies.com.

No detected changes since 5 July 2024.